Become an EIV expert! Webinar (Part 2 ONLY) – Recording This session will cover: Documents that need to be in your Master Binder What needs to be included in your HUD required EIV Policy and Procedures How to avoid common MOR EIV Findings Upon successful completion of the course, participants will receive a certificate of…
All information provided by applicants and residents is subject to verification. In this 53 minute webinar recording, we will go over what information needs to be verified, what forms of verification are acceptable for different information and what to do if you cannot obtain suitable verification. Upon successful completion of the course, participants will receive…
Processing your Voucher This is a 78 minute recording of a webinar where we discussed the HUD Multifamily Program Voucher. The Voucher is the all-important document that HUD uses to pay you. Errors on your Vouchers can cause findings on your Management and Occupancy Review, as well as hold up your payment. In this session,…
Resident Concerns: Why they occur and what to do if you receive one. In this 50 minute webinar recording, we will help you understand the PBCA’s and your role in addressing these concerns. All PBCAs must have a Resident Concern hotline to accept residents’ complaints and inquiries. We will discuss common topics and solutions to…
Closing your MOR This is for those who have had their MOR and have received findings. This is a 52 minute recording of a webinar we went over how to quickly and effectively resolve findings that will allow you to close your MOR. Upon successful completion of the course, participants will receive a certificate of completion.
Self-Auditing Your Tenant Files Webinar Recording This is a 108 minute recording of a webinar where we will show you how to self-audit your files using the same HUD form that your Auditor will use during a Management and Occupancy Review. Your tenant files must contain specific information and documents per HUD regulations. Catch and…
Part 1: Become an EIV Expert! EIV – Reports This is Part 1 ONLY This is a 70 minute recording of a webinar where we discussed EIV – Reports. HUD requires all properties to use EIV in its entirety. In Part 1 of this webinar series, you will learn the following: What EIV reports are required…
This is a 44 minute recording of a webinar where we discussed special claims for vacancy losses. HUD allows for special claims to be filed for the loss of rental income of a unit that has been vacant for circumstances beyond the Owner’s control. With the challenges facing Managers today, you can’t afford to leave…
This is a 50 minute recording of a webinar where we discussed REAC Inspections and MORs. REAC Inspections and Management and Occupancy Review (MORs) were suspended in March, 2020 during the COVID-19 pandemic. But, HUD has started to allow Contract Administrators to begin conducting MORs again and REAC is in the process of starting Physical Inspections…
This is a 32 minute recording of a webinar, where we explored the benefits of Streamlining, what changes you can make and how to implement a new process. In 2016, HUD issued a rule that allowed Owners and Property Managers to streamline their processes while still adhering to HUD regulations.
This is a 32 minute recording of a webinar where we highlighted the most relevant concerns facing residents and how to help them and your onsite team through this changing and difficult time. While your residents are being overloaded with information through different resources, they have concerns that we have not had to address before.
This is a 46 minute recording of a webinar that will provide guidance and practical tips on navigating your Annual and Interim Recertifications through a non-contact or limited contact environment. At this unique time, we understand the challenges of continuing to perform HUD required tasks, while still protecting our staff and residents. Topics the class…
Objectives Understand the structure and role of HUD and their Contract Administrators Utilize the resources HUD has made available on their website For related course documents click here.
Objectives Understand what house rules are Learn why a property should have them Understand what needs to be included in your house rules and how to enforce them For related course documents click here.
Objectives Understand what a MOR auditor will look for in you files. Identify documents that are required to be in the resident file. Learn to audit your files to ensure HUD required documents are included, signed and dated, current and completed. For related course documents click here.
Learn how to manage a thriving senior housing building with actionable tips and strategies. Objectives Understanding how to build trust & examples on how to do this Identify the needs of your residents Create and sustain a positive residential community For related course documents click here.
The contract that your property enters into with HUD is one way to ensure you are receiving the maximum rent potential for your property. However, each contract option has specific eligibility and submission requirements that could affect your selection. Understanding each Option will allow your staff to select the contract that most benefits your property…
In December 2016, HUD released the Violence Against Women Act 2013 final rule. This changed much of the way Owner/Agents must handle VAWA including notices to residents, emergency transfer plans, transfer requests and policy changes. Ensure you and your staff know what these changes are and what is now required of them in dealing…
HUD recognizes that owners of affordable housing have potential risk due to limitations on security deposits and waiting list requirements. The special claims process provides a means to be reimbursed for these types of financial losses. Objectives Identify what a Special Claim is and the general requirements for processing a claim Collect and prepare the…
Webinar Date: Thursday, October 29th at 10:00am – 12:00pm PDT Length: Two Hours Limited-Seats – Reserve Your Spot Today! Closing your MOR This is for those who have had their MOR and have received findings. In this two hour webinar, we will go over how to quickly and effectively resolve findings that will allow you…