Resident Concerns: Why they occur and what to do if you receive one.
In this 50 minute webinar recording, we will help you understand the PBCA’s and your role in addressing these concerns.
All PBCAs must have a Resident Concern hotline to accept residents’ complaints and inquiries.
We will discuss common topics and solutions to help maintain safe, healthy properties and harmonious relations with your residents.
Upon successful completion of the course, participants will receive a certificate of completion.